Kevin C. Tseng received the PhD degree in product design and development from De Montfort University, UK in 2005. He has extensive expertise in a number of inter-related subject areas, including medical design, healthcare and promotion research, collaborative product development, and human-computer interaction. He has developed the systems and commercial products in many domains, such as the healthcare industry, and gained the good applications and marketing sales.
Prof. Dr. Tseng is currently the professor of design at National Taiwan Normal University, the research fellow of Biomedical Electronics Translational Research Centre at National Chiao Tung University, and the founding directors of the medical design school and the product design and development laboratory (PDD Lab), which has a high reputation, both on a national and international level. It has strong links with several industries, such as InnoSpread Co., Ltd., Cheer Digiart Co., Ltd., Advantech Co., Ltd., Hitachi Taiwan Co., Ltd. and ITRI. He has received several awards from the government and institutions: Dr. Ta-You Wu memorial award (Outstanding Research award) in 2014, MOST distinguished research awards since 2012, CGU outstanding research awards in 2012 and 2015. He has secured a large number of research projects (80 in a total of approximately US$9.7m) from government grants (Taiwan and overseas) and through the industry. He has published 92 research papers in reputed journals and conferences and held ten patents. In addition, he has been invited as a keynote speaker to several academic and industrial events and also served on program and organizing committees for numerous international conferences and workshops. He is currently on the editorial board of several international journals.
Therefore, it will be a great miss if you do not catch him in the upcoming i-USEr 2018. Let’s traverse to diverse by learning from the Master himself.
Title: User experience (UX) research and design: smart products and services in healthcare
Nowadays, smart products and services are surrounded in our life mainly associated with daily-life activities and healthcare issues. The products and services consisting mainly of Internet of Things technologies, which are a network of physical devices and other items, embedded with electronics, software, sensors, and network connectivity, provide the basis to transform the products into “Smart Products” and build connectivity and embedded intelligence to develop “Smart Services” into all types of healthcare business models. Smart products and services can deliver specific medical information to the particular user and allow for completely new interactions with users. The potential of these new technologies can be utilised to develop new product or service opportunities for individual or organization in healthcare, such as medical diagnosis, treatment, education and healthcare to the patients.
However, to date, patients and medical professionals are confined to the same service structures by engineering thinking in healthcare, whether they are dealing with chronic disease or have faced an undiagnosed issue. Many useful patient data and medical resources are remained disparate and inconsistent, which make even difficulties to provide a good quality of patient-centered healthcare and have a breakthrough medical innovation.
Therefore, our design research team aims to bring together a variety of state-¬of-the-art technologies, theory, and applications relating to smart products and services in healthcare by interdisciplinary research. Some of our previous research outcomes are introduced in my keynote speech, which includes:
